Dameware Remote Support

Remote control and systems management tools in one easy-to-use package

Starts at

per install
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No monthly fees, connect to unlimited end devices

Key Features

    Features Overview

    Remote administration software for end-user support and system troubleshooting from anywhere.

    Broaden support capabilities
    Go beyond the scope of Dameware® Mini Remote Control to provide more comprehensive end-user support

Your success starts with the right resources. We've got plenty

Get to Know Dameware Remote Support

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Dameware Remote Support is an industry favorite. Hands down.

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"I am the primary IT support at a small rural critical access hospital which includes five satellite clinics within 45-mile radius. Dameware enables me to troubleshoot and resolve issues that previously would require a 15 to 30-minute drive in some instances."

David Rogers

IT Director
Quitman County Hospital
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"As we continue to get more and more remote sites, Dameware makes our job much easier. We can connect to user PCs without any hassle. If the machine is new, the files are pushed, and boom, you’re in in a matter of moments. Just a great tool and would recommend it to IT departments of all sizes."

Eric Helton

IT Manager
Galls
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"Dameware is an overall better tool than any other we’ve used. We are able to support end-users faster, and do so seamlessly."

Bobby Newman

Network Engineer
Samuel Roberts Noble Foundation

Breaking rules. Nabbing accolades.

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Dameware Remote Support

4/5 Overall

DameWare Earns High Marks from IT Pros

Research from

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FAQ: Questions, meet answers.

  • The Success Center is your home for onboarding, training, new user information, the product knowledge base, and official product documentation.

    The customer portal is where you can submit a help desk ticket, find all of the information about the products you own, and see available hotfixes and upgrades as well as training opportunities for your products.

    • Submit a help desk ticket so that our team of support reps can assist you in getting your product back up and running
    • Log in to your account to see all of your product information including licenses, renewal dates, downloads and upgrades, and hotfixes
  • Our New Dameware section was created using customer feedback and contains videos, guides, and articles that will help you be more successful with your installation and customization.
  • The SolarWinds Academy is a single location where you can find e-learning as well as instructor-led classes that will take you from the basics through optimization. We allow you to browse classes or, if you prefer, follow customized learning paths to keep you on the right track.
  • SolarWinds solutions are rooted in our deep connection to our user base in the THWACK® online community. More than 190,000 members are here to solve problems, share technology and best practices, and directly contribute to our product development process.
    • See our product roadmaps and what we’re working on
    • Watch and chat live with our Head Geeks™ who explore real-world technology issues and walk through practical solutions
    • Find a SolarWinds User Group™ near you to meet with SolarWinds staff and customers just like you
    • Join our community today and become a SolarWinds pro in no time

Take the Next Step

Let’s talk it over.

Contact our team. Anytime.